Aftersales Companies

With so much speculation and anticipation about how innovations over the next 10 years will transform the UK automotive industry, it’s often overlooked that perhaps the sector facing the greatest change and accompanying challenges are those businesses involved with Aftersales

Already subject to massive upheaval as a result of new vehicle designs, additional technical features, a naturally fragmented market and new ‘disrupter’ businesses coming to market, the sector is braced for yet more change ahead.

In the UK, the automotive aftersales sector generates a massive £21 billion annually and employs nearly 350,000 people – that’s over a third of all those engaged in the whole automotive industry.


We’ve chosen 5 of the 11 AutoSwot online learning courses, as a ‘base minimum’ most relevant for aftersales business team members – covering new starters or existing staff and management. These will deliver a solid grounding in the aftersales sector specifically and general familiarisation with other important related elements.

A snappy, stat-fuelled overview of the scale, structure and key players in the UK automotive market

  • Scale and vehicle parc
  • New vehicle production, market share & annual registrations
  • Fuel, finance types & commercial vehicles
  • Used vehicles - scale and network
  • Aftersales and scrappage

An introduction to the cyclical journey through which all vehicles travel, from manufacture through usage and then into the process where they find their next and subsequent owners.

  • In Use
  • Off Use
  • Wholesale
  • Retail

The digital revolution’s impact on the way consumers buy and sell vehicles, and how this revolution continues to disrupt and shape the UK automotive industry.

  • Internet access & smart phone penetration
  • The digital forecourt & the end of ‘9 to 5 retailer’
  • The power of peer reviews
  • The opportunities & pitfalls of social media
    Consumer selling options: part exchange; online classifieds; friends & family; car buying services

A high-level overview of the dynamics and some of the key players in a market worth annually a staggering £21 billion annually.

  • Scale structure of the Aftersales sector
  • The key characteristics of the sector
  • Changing market dynamics & disruptors
  • The future for the UK’s Aftersales sector

A glance into the crystal ball to examine the mega-trends of the next decade that will influence how we drive, what we drive and from where we will source and maintain vehicles.

  • The ‘New’ Drivers, their financing & the micro-mobility model
  • How the car takes control and the Eco-Cars that we will ‘drive’
  • The new, used and aftersales networks that will support access to vehicles

Get started now

Order this bundle, including all five courses, for as many users as you need.
Our team can set up your account now.

As an aftersales company, do you need help with:


Cost efficient self-service training


Improve staff industry knowledge


Building credibility

Improve your knowledge with AutoSwot

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